BigCommerce has built a business on providing extraordinary 24/7 support to customers. BigCommerce hire the best people in the industry, give them the best training. BigCommerce offer live chat, email and US-based 24/7 phone support. The support team can help you solve the most complex technical issues you might encounter. The online Help Center includes documentation, videos, guides, and a Community that will set you up for success with BigCommerce and provide detailed advice on growing your business and selling more online. BigCommerce help with store configuration, product and catalog creation and optimization, storefront creation, and launching into additional sales channels. (30)